We are seeking a results-oriented DevOps or Site Reliability Engineer to manage and optimize our company's IT infrastructure, with a strong emphasis on cloud systems (AWS and Google Cloud). You will be responsible for hardware and software installation, troubleshooting, network and server maintenance, and implementing security protocols. Experience with automation, site reliability, and performance optimization is crucial.

Responsibilities:

• Cloud system administration (AWS, Google Cloud, multi-cloud knowledge).
• Network and server monitoring and maintenance.
• Automating alerting and monitoring systems.
• Building tools for incident management and software delivery improvement.
• Troubleshooting support escalations.
• Hardware and software installation and configuration.
• Security protocol implementation.
• User account management and access control.
• System diagnostics and debugging.
• Documentation, backup, and archiving.
• Data retrieval and recovery procedures.
• End-user feedback and error reporting systems.
• Mentoring IT staff.
• Staying current with IT best practices.

Requirements:

• Bachelor's degree in a relevant field (Computer Science, IT, IS).
• Relevant professional certifications (Microsoft, Oracle, Cisco).
• 2+ years of related experience.
• Extensive experience with IT systems, networks, and technologies.
• Strong knowledge of IT administration and security best practices.
• Excellent leadership, organizational, and time management skills.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.