Hybrid Infrastructure Analyst

Ho Chi Minh

IT

Full-time

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Role Overview

  • Work closely with engineering, security, application, and infrastructure teams to design, implement, validate, operate, and continuously enhance enterprise infrastructure across private data centres and public cloud environments, with a primary focus on Azure and Linux-based platforms.
  • Ensure infrastructure services, network components, security configurations, and operational processes follow the organisationโ€™s established technology, security, governance, and compliance requirements.
  • Drive reliability, automation, standardisation, and lifecycle management across a complex hybrid technology environment.

๐Ÿ“Œ General Infrastructure Responsibilities

  • Provide technical direction and knowledge sharing to junior members of the infrastructure and systems operations team.
  • Advise internal stakeholders, engineering teams, and technology partners on practical approaches for deploying and maintaining workloads across data centre and cloud environments.
  • Partner with infrastructure, application, security, and architecture functions to ensure operational requirements are considered during solution design and implementation.
  • Help establish and maintain standard infrastructure patterns covering compute, storage, networking, identity, security, observability, and Linux operating system configurations.

๐Ÿ“Œ Automation & Infrastructure Engineering

  • Build and maintain automation scripts, workflows, and operational tooling to improve infrastructure consistency, scalability, and efficiency.
  • Hands-on experience with Ansible and AWX for Linux and infrastructure automation.
  • Apply Terraform to provision and manage infrastructure through Infrastructure as Code practices across private and public environments.
  • Develop reusable enterprise automation modules and IaC templates covering Linux servers, network and security components, platform services, monitoring, and logging.
  • Connect infrastructure automation workflows with CI/CD processes to enable controlled, traceable, and repeatable infrastructure changes.

๐Ÿ“Œ Security, Governance & Compliance

  • Partner with security and governance functions to validate infrastructure implementations against organisational security and operational requirements.
  • Ensure infrastructure configurations meet defined security baselines, access-control policies, regulatory obligations, and internal standards.
  • Introduce automated policy validation and compliance controls throughout hybrid infrastructure environments.
  • Develop automated mechanisms to identify security configuration issues, inappropriate access, configuration drift, and deviations from approved standards.

๐Ÿ“Œ DevOps, Observability & Production Operations

  • Work with release and change-management functions to maintain controlled, auditable deployment pipelines with appropriate approval and traceability mechanisms.
  • Implement and maintain monitoring, logging, alerting, and observability capabilities for Linux workloads and infrastructure services.
  • Analyse system behaviour using operational metrics, logs, and event data to identify performance issues and underlying causes.
  • Troubleshoot infrastructure incidents, service disruptions, and production performance problems across both cloud and on-premises environments.
  • Contribute to infrastructure asset tracking, resource planning, tagging practices, and cost optimisation initiatives.
  • Participate in business continuity and disaster recovery activities, including solution design, automation, and recovery testing.

๐Ÿ“Œ Expected Outcomes

  • Consistent infrastructure standards and Linux operating system configurations across hybrid environments.
  • Automated security and governance controls that reduce operational and compliance risks.
  • Reliable configuration management and infrastructure automation through Ansible/AWX.
  • Centralised observability capabilities covering monitoring, logging, alerting, and operational reporting.
  • Well-maintained technical documentation, operational runbooks, automation workflows, and recovery procedures.

๐Ÿ“Œ Technical Requirements

  • Strong hands-on experience operating infrastructure across on-premises and public cloud environments.
  • Practical experience with Microsoft Azure infrastructure; exposure to AWS is an advantage.
  • Strong Linux administration background, with Windows administration knowledge considered a plus.
  • Experience with virtualisation technologies such as VMware, together with knowledge of storage and backup environments.
  • Good understanding of core networking concepts including DNS, TCP/IP, HTTP/HTTPS, firewalls, routing, and network segmentation.
  • Hands-on experience with Ansible and AWX for infrastructure and operating system automation.
  • Working knowledge of Terraform / Infrastructure as Code.
  • Experience with DevOps and source-control tooling such as Azure DevOps, Jenkins, and Git.
  • Strong scripting capability using Bash, PowerShell, and command-line utilities.
  • Understanding of identity and access management, infrastructure security, governance, and compliance within enterprise or regulated environments.
  • Strong documentation, troubleshooting, stakeholder-management, and cross-team collaboration skills.

๐Ÿ“Œ Certifications

Preferred qualifications include:

  • Azure Administrator certification such as AZ-104.
  • ITIL Foundation or equivalent IT service-management certification.
  • Relevant certifications in Linux administration, cloud infrastructure, automation, or DevOps.

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