What You’ll Do

🔹 Customer Discovery & Solution Advisory

• Engage directly with enterprise customers to understand their existing technology environment, operational workflows, and key business challenges.
• Identify gaps and improvement opportunities across customer-facing platforms, business applications, and supporting technology infrastructure.
• Recommend suitable solution approaches based on business needs, technical feasibility, and operational requirements.

🔹 Business & Technical Analysis

• Work with Product, Engineering, Business Analysis, Infrastructure, and other relevant teams to clarify and validate customer requirements.
• Bridge the gap between business expectations and technical capabilities, highlighting constraints, risks, and potential alternatives.
• Translate complex technical concepts into clear business-oriented recommendations.

🔹 Solution Design & Presentation

• Develop solution concepts, technical materials, and presentation decks tailored to enterprise audiences.
• Conduct product/solution demonstrations and present proposed approaches to both technical stakeholders and business decision-makers.
• Support discussions with senior customer stakeholders and address questions related to solution capabilities, architecture, and implementation.

🔹 Proposal & Commercial Support

• Take ownership of technical proposal preparation throughout competitive bidding or procurement processes.
• Develop technical compliance documents and ensure proposed solutions address customer requirements.
• Coordinate with internal technical and commercial teams to consolidate solution components, costing, and required materials.
• Support the preparation of commercial proposals and ensure consistency between technical solutions and pricing.

What We’re Looking For

💼 Experience

• 3–5+ years of experience in Presales, Solution Consulting, Solution Architecture, or Enterprise Technology Consulting.
• Experience working with B2B / Enterprise customers in complex technology projects.
• Experience participating in RFP/RFQ, tendering, bidding, or proposal-driven sales processes is highly desirable.

🧠 Technical Knowledge

• Good understanding of AI technologies, including LLMs and NLP, with the ability to explain their practical business applications.
• Familiarity with cloud platforms such as AWS or Azure.
• Understanding of enterprise applications, business systems, and technology infrastructure.
• Exposure to customer engagement platforms, CRM, automation, or AI-powered solutions is an advantage.

🎤 Communication & Consulting

• Strong presentation, communication, consulting, and negotiation skills.
• Ability to effectively translate technical solutions into business value.
• Comfortable communicating with both technical teams and senior business stakeholders.
• Strong analytical and problem-solving mindset.

⚡ Working Style

• Strong ownership and task management skills, with the ability to handle multiple priorities in a fast-paced environment.
• Proactive, adaptable, and comfortable working under pressure.
• Strong self-learning and information research capabilities.
• Good command of English, both written and spoken.