Product Designer (UI/UX)

Ha Noi

IT

Full-time

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Role Overview

As a key member of the Product team, you will own the user experience for our software suite. You will bridge the gap between complex robotics engineering and human-centric design, refining our UX processes and working side-by-side with Product and Engineering teams. You will design regular feature enhancements, spearhead the creation of new applications, and equip our users with data-driven metrics to measure and maximize usability.

Key Responsibilities

User Research & Experience Design

  • Map User Journeys: Create comprehensive design artifacts—including user personas, empathy maps, and journey maps—to deeply understand customer behaviors, pain points, and needs.

  • End-to-End Wireframing & Prototyping: Develop low-fidelity wireframes, high-fidelity mockups, sitemaps, and interactive prototypes to deliver robust solutions within agile timelines.

  • User Research & Testing: Plan and execute user surveys, interviews, and usability testing; translate these insights into concrete, data-backed design solutions.

 Stakeholder Collaboration & Influence

  • Cross-Functional Partnership: Partner closely with Product Owners and Engineers to ensure design concepts align with both business goals and technical feasibility.

  • Design Advocacy: Showcase and pitch design solutions to internal teams, partners, and customers. Articulate complex design decisions clearly, utilizing data-driven insights to influence stakeholders.

  • Iterative Feedback Loop: Proactively collect and incorporate feedback from cross-functional teams to continuously refine and iterate on shipped products.

 Growth & Optimization

  • Performance Tracking: Establish metrics to track and measure the performance of delivered features against UX success criteria.

  • Process Leadership: Train internal teams on software usability standards and advocate for UX best practices across the organization.

Job Requirements

Must-Have Qualifications

  • Experience: 2+ years of dedicated UX design experience with a proven track record of shipping successful, user-centric digital products.

  • Tools & Systems: High proficiency in modern design and prototyping tools (Figma, Sketch, etc.) and a deep understanding of maintaining and scaling Design Systems.

  • Methodologies: Strong execution background in Design Sprints, Lean UX, and Agile methodologies.

  • Mindset: A proactive self-starter with excellent problem-solving skills, capable of deep-diving into complex technical domains.

  • Communication: Exceptional presentation and storytelling skills, with the ability to articulate complex concepts to technical and non-technical audiences. Professional fluency in English (all 4 skills).

Nice-to-Have Qualifications

  • Education: Bachelor’s degree in a design-related discipline (Information Design, UI/UX, Interaction Design, Graphics, Industrial Design, etc.) from a top-tier institute.

  • Domain Knowledge: Experience successfully executing 2–3 complex enterprise-level B2B projects (industrial software, SaaS, or robotics experience is a major plus).

  • Additional Tools: Familiarity with the Adobe Creative Suite (Photoshop, Illustrator) and collaborative whiteboarding tools (FigJam, Miro, Jira).

What We Offer

  • Compensation: Highly competitive salary package.

  • Health & Wellness: Comprehensive private health insurance and annual health check-ups.

  • Work Culture: A flexible, enthusiastic, and international work environment surrounded by passionate people who love what they do.

  • Perks: Happy Lunch every Friday!

  • Career Growth: Clear training paths, professional development opportunities, and chances to travel to our global offices (Singapore, France, Japan).

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