We are seeking a Product Manager to join our global Product Management team, collaborating with product professionals in the USA, UK, and Vietnam. This role is focused on serving clients across the Americas while driving the development of innovative products that create a meaningful impact on our clients’ businesses. You will act as the primary liaison between stakeholders and the tech team in Vietnam, ensuring seamless communication and alignment. This position offers the opportunity to work across multiple workstreams, including evaluating business value, collaborating with cross-functional teams, defining user experiences, gathering requirements, writing user stories, and delivering high-impact solutions for end users.
Key Responsibilities
- Contribute to the development and management of the product roadmap.
- Act as a liaison between US stakeholders and the tech team in Vietnam.
- Define product features by writing detailed requirements and user stories for creative and technical teams.
- Identify and communicate dependencies, risks, and potential blockers.
- Oversee the end-to-end feature development process, from planning to launch.
- Assist in identifying, prioritizing, and resolving bugs and defects.
- Track and analyze key performance metrics to measure feature success and inform future improvements.
- Maintain strong stakeholder communication to ensure alignment, manage expectations, and coordinate changes.
- Foster a culture of continuous learning and growth within the team.
What We’re Looking For
- Experience with various software development methodologies.
- Ability to quickly grasp, simplify, and effectively communicate complex creative and technical concepts.
- Strong written and verbal communication skills, with keen attention to detail.
- Adaptability in handling changing priorities and a problem-solving mindset.
- A strong appreciation for design and user experience.
- At least 2 years of experience in Product Management, Business Analysis, or a related role.
- Proficiency in English, with excellent spoken and written communication skills.