QA Team Lead

RESPONSIBILITIES

1. Product Quality Management

• Take full responsibility for the release quality of assigned products/teams

• Determine testing priorities and scope based on business impact, project timelines, and potential risks

• Guarantee features meet production standards before deployment

• Join planning sessions, requirement analysis, and release review meetings

• Proactively detect quality concerns and implement preventive actions

2. Team Management & Coaching

• Guide and support QA engineers in both manual and automated testing activities

• Foster a culture focused on accountability, ownership, and continuous learning

• Enhance team productivity and overall testing effectiveness

3. Test Strategy & Automation

• Build and refine regression testing approaches

• Promote automation across UI, API, and integration testing areas

• Strengthen CI/CD testing processes to improve release stability

• Reduce execution time while preserving valuable test coverage

• Encourage exploratory, risk-oriented, and user-centric testing practices

4. Product & Customer-Oriented Quality

• Collaborate closely with Product, Engineering, and Support teams

• Review production incidents and customer insights to enhance testing coverage

• Lead root cause investigations and prevention initiatives

• Prioritize end-user experience and perceived product quality beyond internal metrics

5. QA Process Enhancement

• Establish efficient and practical QA workflows that teams can consistently follow

• Monitor quality metrics and evaluate testing performance

• Improve release preparation, testing plans, and defect tracking processes

• Apply AI-powered QA solutions where they can deliver measurable benefits

REQUIREMENTS

Required Qualifications

• At least 6 years of experience in software testing or quality engineering

• Minimum 3 years of experience managing QA teams or serving as a QA Lead

• Strong practical knowledge of:

  • Test automation

  • CI/CD processes

  • Regression testing methodologies

  • Agile/Scrum development practices

• Ability to review requirements and identify potential testing risks early

• Excellent analytical and problem-solving capabilities

• Experience coaching and mentoring junior to mid-level QA engineers

• Comfortable adapting to dynamic and fast-changing environments

• Good English communication skills

Preferred Qualifications

• Background working with SaaS or enterprise-level software products

• Familiarity with cloud technologies, Microsoft 365 platforms, backup/storage systems, virtualization, or infrastructure software

• Proven track record in improving release quality and minimizing production defects

• Experience leveraging AI tools such as ChatGPT, Copilot, Cursor, or Claude to optimize QA workflows

• Experience designing automation frameworks or enhancing testing architecture

WHY JOIN US 

• Flexible working schedule (office hours from 6:00 AM – 10:00 PM)

• 13th-month salary and performance-based bonuses

• Full salary during probation period

• Private healthcare insurance package

• Premium annual health check-ups

• Gifts and vouchers for major occasions such as Tet Holiday, New Year, International Women’s Day, Children’s Day, Mid-Autumn Festival, and birthdays

• 15–18 annual leave days, 5 sick leave days, plus additional leave benefits

• Team building activities

• Unlimited snacks, tea, coffee, and personalized pantry requests