Responsibilities

• Lead and coach a team of QA engineers across both manual and automation testing
• Take full ownership of quality assurance for a large-scale, public-facing website with multiple localized versions
• Define, implement, and continuously refine testing strategies, plans, and processes (functional, regression, cross-browser, responsive, etc.)
• Plan and coordinate testing activities across multiple releases and parallel projects
• Ensure comprehensive test coverage across key areas such as content accuracy, navigation, performance, SEO, and localization
• Work closely with developers, designers, content teams, and stakeholders to proactively identify and resolve quality issues
• Oversee and improve automation coverage, collaborating with automation engineers to maintain reliable test suites
• Manage defect tracking and drive timely resolution with engineering teams
• Prepare and present QA reports, metrics, and risk assessments

Requirements

• 3+ years of experience in a QA leadership or team lead role (leading Website testing with 500+ pages that is available to external users).
• 5+ years of experience in software/web QA, including hands-on testing
• Solid understanding of web technologies (HTML, CSS, JavaScript), CMS platforms, and responsive design
• Proven experience managing both manual and automation testing activities
• Familiarity with test management and bug tracking tools (e.g., Jira, TestRail, Zephyr)
• Ability to use browser developer tools and troubleshoot web-related issues
• Experience with localization testing (multi-language and region-specific content)
• Good understanding of accessibility, SEO, and performance testing is a plus
• Strong organizational, communication, and stakeholder management skills
• Ability to handle multiple priorities in a fast-paced environment

Nice to Have

• Experience working with automation frameworks such as Selenium, Cypress, or Playwright
• Comfortable collaborating with both technical and non-technical stakeholders

Benefits

• Flexible working hours: Office opens from 6.00 AM to 10.00 PM
• 13-month bonus & performance bonus
• 100% salary on probationary period
• Private health care package
• Premium health care check
• Gift (cash/voucher) for every special occasion: New Year‘s Eve, Tet holidays, International Women‘s Day, International Children‘s Day, Mid-Autumn Festival and Birthday
• 15-18 annual leaves/year, 5 sick leaves and additional leaves (up to 3 days)
• Team building
• Free and unlimited snack, tea, coffee and by-choice request.