We are seeking a Senior Product Manager to join our global Product Management team, working alongside product professionals in the USA, UK, and Vietnam. In this role, you will serve clients in the Americas, driving the development of innovative products that create a significant impact on their business. As the key connection between stakeholders and the tech team in Vietnam, you will be responsible for defining the product vision, goals, functionality, and requirements while fostering alignment on priorities that drive successful product delivery and beyond.

Key Responsibilities

• Define and manage product roadmaps to align with business goals and strategies.
• Act as a liaison between US stakeholders and the tech team in Vietnam.
• Collaborate with UX designers, visual designers, and engineers to develop optimal product features.
• Create and maintain feature backlogs and product documentation, including PRDs, user stories, use cases, user flows, logic flows, and functional specifications.
• Prioritize development activities with engineering teams, determine the best technical implementation approaches, and oversee QA acceptance testing and product launches.
• Conduct research, analyze data and metrics, run A/B tests, and assess competitive landscapes to identify strategic opportunities.
• Represent users and stakeholders throughout the product development lifecycle, ensuring their needs are reflected in product decisions.
• Optimize workflows and processes to enhance efficiency in fast-evolving environments.
• Mentor and manage junior team members, fostering a culture of learning and professional growth.

What We’re Looking For

• Strong expertise in product development, problem-solving, and prioritizing features to create engaging user experiences.
• Deep understanding of technology and its role in building exceptional products.
• Experience with Agile methodologies and a solid grasp of development team roles and responsibilities.
• Strong user, client, and team empathy, ensuring products are designed with all stakeholders in mind.
• Ability to manage multiple projects, balancing competing priorities effectively.
• Exceptional communication and storytelling skills, with the ability to tailor messaging based on the audience.
• A proactive systems thinker, who prioritizes principles over reactive decision-making.
• Experience leveraging data-driven approaches to introduce and validate solutions.
• Skilled in analyzing key metrics and translating insights into actionable strategies.
• Cross-functional collaboration experience, working across Creative, Data & Analytics, Technology, and Program teams.
• Strong appreciation for design and user experience.
• 5+ years of experience in Product Management, Business Analysis, or equivalent roles.
• Fluent in English, with excellent spoken and written communication skills.