IT Analyst

Remote

IT

Full-time

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We are a rapidly growing company providing next-generation MarTech services. Our modular platform enables companies around the world to unlock new revenue opportunities and massively scale their business. We are accelerating our expansion in R&D and product development, offering an exciting and challenging environment where you will grow and learn.

What You'll Do

  • Analyze, evaluate, and support the development and maintenance of business information systems and SaaS platforms.

  • Conduct feasibility analysis for proposed information system integrations and IT solutions, and assist in preparing business and technical proposals.

  • Collaborate with internal stakeholders to identify system needs, translate them into technical specifications, and recommend solutions.

  • Integrate and maintain third-party SaaS tools with internal systems (e.g., CRM, ERP, support platforms).

  • Conduct root cause analysis and resolve issues related to system performance, data integrity, and integration failures.

  • Develop and maintain documentation, workflows, and user manuals for internal systems and integrations.

  • Monitor data quality and perform audits to ensure systems reflect accurate and consistent information.

  • Assist in compliance efforts, including data security, privacy policies, and regulatory requirements.

  • Provide training and support to end-users on system functionalities and best practices.

  • Participate in projects to implement new technologies or optimize existing ones across departments.

     

Requirements:

  • Minimally a Bachelor’s degree in Information Systems, Computer Science, or a related field.
  • Strong ability to understand technical documentation.
  • Strong ability to grasp software architecture and integration requirements.
  • Experience with cloud infrastructure (e.g., AWS, Azure) and DevOps concepts.
  • Experience with writing code/scripts is a plus.
  • Familiarity with cybersecurity principles and compliance frameworks.
  • Good problem-solving skills and attention to detail.
  • Able to work well with different teams and manage multiple tasks.

Application form

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