Platform Manager

Ho Chi Minh

IT

Full-time

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Job Purpose:
Take the lead in defining the long-term vision, technical roadmap, and delivery of core platform services that support mission-critical functions such as intelligent traffic management, experimentation frameworks, user interaction systems, and modern media processing infrastructure.

Key Responsibilities

1. Platform Strategy & System Design

  • Champion technical initiatives across four core domains: Edge Delivery Optimization, Experience Management, User Engagement Infrastructure, and Media Transformation Systems.

  • Shape intelligent traffic routing mechanisms, optimizing for real-time conditions, operational costs, and system performance.

  • Design foundational frameworks for in-product experimentation, including live A/B testing and feature toggling solutions leveraged across multiple teams.

  • Oversee the buildout of a unified customer communication platform spanning push notifications, in-app messaging, and emails, tailored via audience segmentation.

  • Partner with reliability engineering to transition legacy video processing workflows to modern, scalable solutions, including cloud-based or containerized platforms.

2. Team Leadership & Talent Development

  • Hire top-tier talent aligned with both technical needs and company culture.

  • Guide and mentor an interdisciplinary team comprising backend, frontend, mobile, and quality assurance engineers.

  • Set clear performance metrics, conduct regular evaluations, and ensure consistent alignment with business and engineering goals.

3. Cross-Department Collaboration

  • Work closely with cross-functional teams (Product, Data, Engineering) to ensure high configurability of systems without direct code modification.

  • Provide expert-level technical advice to other teams, aligning implementation approaches with platform scalability, performance, and security principles.

  • Deliver detailed reports on platform performance and security status to stakeholders, including leadership, and offer recommendations for strategic planning.


Qualifications & Requirements

Education:
Bachelor’s degree or higher in Computer Science, Software Engineering, Information Technology, or a closely related discipline.

Experience:

  • 7+ years of experience in software or platform engineering.

  • 2+ years in a technical leadership or engineering management role.

Technical Expertise:

            Experienced in using Golang

  • Strong track record in developing scalable internal platforms or developer-focused tools.

  • In-depth knowledge of content delivery networks, smart routing strategies, and cost-efficient traffic distribution.

  • Hands-on experience with experimentation platforms such as LaunchDarkly, Optimizely, or similar tools.

  • Familiarity with user communication ecosystems like Firebase, OneSignal, or similar messaging infrastructures.

  • Cloud infrastructure experience with GCP, AWS, or alternative CDN providers (e.g., BytePlus, Gcore).

  • Proficiency in modern deployment methods using Docker and Kubernetes.


Core Competencies & Personal Traits

  • Collaborative leadership style with a strong ability to inspire and align teams.

  • Excellent communication skills, particularly in translating complex tech topics to non-technical audiences.

  • Strategic, data-informed thinker with strong analytical capabilities.

  • Effective multitasker with exceptional planning and organization skills.

  • Experienced in managing risks and navigating high-pressure scenarios.

  • Confident stakeholder manager with a growth-oriented mindset.

  • Energetic, adaptable, and driven by innovation and continuous improvement.

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